Principles of information and communication technology. Operating systems. File systems and file/folder management.
Working in different environments: local PC, intranet servers, internet services, cloud computing, social networks.
Personal productivity software: Office (Microsoft, OpenOffice, Google net suite). Simple integrated document management.
Office automation: Word processing, spreadsheets and presentation software: basic and advanced features.
Technical and business perspective of the Web: servers and browsers; Web 2.0 resources.