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JOHN CABOT UNIVERSITY
COURSE CODE: "MKT 301-1"
COURSE NAME: "Principles of Marketing"
SEMESTER & YEAR:
Fall Semester 2012
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SYLLABUS
INSTRUCTOR:
Fuller Susan
EMAIL: [email protected]
HOURS:
TTH 15:00-16:15
TOTAL NO. OF CONTACT HOURS:
45
CREDITS:
3
PREREQUISITES:
Prerequisites: EC 201, MA 208
OFFICE HOURS:
Before or after class by appointment
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COURSE DESCRIPTION:
The basic
purpose of this course is to provide students with a basic understanding of
marketing concepts and strategy and the marketing process. Specifically these
are:
1. Develop a framework for
market-led thinking.
2. Develop an understanding
of a firm’s motivations and options for market-led expansion
3. Develop ability to use
Market Audits, Consumer learning models, and Product –life cycle theories, to
analyze the micro and macro environments in which firms compete in order to
identify demand problems and opportunities that a firms should take into
consideration when developing strategies that enable it to effectively adapt to
change.
4. Explore acquisition and
sources of market information, both public and proprietary, and use them to
evaluate market potential and the delivered added value of market
offers.
5. Through a marketing
computer simulation students will have a hands-on experience using marketing
tools to understand the need to adapt marketing strategy and tactics to achieve
marketing objectives. Students gain knowledge about the new product development
process, market segmentation and targeting and related adjustments to product,
place, price and promotion variables to achieve their positioning strategy.
Success in delivering value to both the firm and its target markets is measured
by Return on Marketing Investments ROMI.
6. Develop both written and
oral informative and persuasive communication skills through article
presentations, case analysis and discussion and competitive presentation of
marketing plans.
7. Develop critical
thinking and decision making skills through competing in a computer simulated
market simulation.
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SUMMARY OF COURSE CONTENT:
As
a core course for the Marketing and Business Administration majors and is
designed to give the student a broad appreciation of the fundamentals of the
strategic marketing planning process including: methods and tools of market
assessment, customer segmentation analysis, development of the value
proposition, and planning of marketing tactics designed to deliver value to
targeted stakeholders. Emphasis is placed on the need to align marketing
principles and theories with the management skills needed for the preparation of
a marketing plan. Students may expect to spend a significant amount of time in
reading course materials and learning to analyze and discuss case studies. A
computer simulation is used to help students learn to choose and apply market
research to formulate market propositions and to use financial tools to assess
market results over time. The simulation requires students to scan market
segments for changes in product/service demand, shopping habits to create and
improve sustainable and competitive value propositions.
Fostering
a sustainable environment (one committed to delivering value for both buyers and
sellers over the long term), is an important goal for this course is based on
the student’s ability to apply the Marketing Concept philosophy, one which is
built on effective intelligence gathering which is used identify and evaluate
gaps: key opportunities and threat present in both the macro and micro business
environments. In this course, the student will begin to learn how
to implement market and competitive audits, analyze environmental trend,
forecast changing market demand and develop competitive marketing strategies.
This
course requires both understanding of (knowledge and insight), as well as the
ability to apply (skill) marketing
principles to improve managerial decision making. Students should find this
course both stimulating and challenging. Throughout this course,
students will be required to develop and improve their ability to organize and
plan work both on an individual as well as a team basis. Success
of class discussions, written work (including exam papers) and oral
presentations depend on strong persuasive argumentation. Students
needing assistance in organizing their arguments (quantitatively and
qualitatively) are invited to make good use of the University’s writing and math
labs.
Constructive
class participation is expected. Constructive participation is encouraged.
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LEARNING OUTCOMES:
By the end of the course, students are expected :
1. To demonstrate an
understanding of basic marketing concepts and theories and how they may be
applied to business environments.
2. To demonstrate awareness
of qualitative marketing research techniques and be able to assess their
suitability for exploring and defining research problems facing marketers.
3. To demonstrate, through a
computer simulation, the ability to manage a budget, evaluate and select
profitable long-term target markets, develop a profitable pricing strategy
and effectively differentiate and position the marketing mix and
achieve a minimum target ROMI of 1.0.
4. To demonstrate
familiarity with the design elements of the marketing offer and the role and
effect such Buyer Readiness, Stage of Product Life Cycle, Cultural Values, and
Type of Adopter have on each element’s ability to synergistically deliver more
value than competitors to target buyers while achieving marketing objectives
of a specified firm.
5. To demonstrate the
ability to write a realistic, coherent market assessment and develop a plan for
a target market for a given case study.
6. Be prepared to
listen, prepared to share ideas, prepared to accept criticism and to act on it,
prepared to help others in the team - even if it is not their immediate role,
and prepared to accept others, to question, be questioned and to be persuaded by
different views, opinions and ideas.
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TEXTBOOK:
Book Title | Author | Publisher | ISBN number | Library Call Number | Comments | Format | Local Bookstore | Online Purchase |
Principles of Marketing 5th European Edition | Philip Kotler et al | Prentice Hall Europe | 978-0-273-74327-9 | | | | | |
The Marketing Game! | C. Mason & W.D. Perreault, Jr. | Boston, Irwin, 2002 | 0-256-13988-1 | | | | | |
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REQUIRED RESERVED READING:
RECOMMENDED RESERVED READING:
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GRADING POLICY
-ASSESSMENT METHODS:
Assignment | Guidelines | Weight |
Market planning (Graded Assignments n.6 and n. 8) | Market Planning Phases 1 and 2 Secondary and Primary Research Worth 20 percent A
team/individual activity that involves collecting secondary and primary market
research. Students will be required to gather; intelligence on the JCU market
demand for various products and services. Teams will use different research
methods to gather primary data and will make a short presentation of the method
used, results of data mining and; and critical evaluation of the intelligence
gathering experience. Grades will be determined both by individual
contributions, as well as the team's overall performance in gathering,
evaluating and presenting secondary resources, conducting primary research on
the target market assigned and presenting results to the class using effective
communication tools such as PowerPoint slides, handouts, exhibits, in-class
demonstrations. Data collected should provide insight and data for segment
profiles (benefits sought, buying behavior, usage, and buyer readiness) as well
as a value proposition gap assessment. Phase 3 Marketing Plan Worth 20 percent.
he final course project is the creation of a marketing plan based on data
collected in phases 1 & 2. Students are required to apply all tools and
models learned throughout the course. Please note. Unless authorized, late work
will result in a zero (0) not; an F (1-59%). If you are having any problems
contact your instructor at least 24 hours in advance by phone and/or e-mail.
(see course syllabus in MKT 301 MYJCU) | 40% |
Computer market simulation | Learn how to use both qualitative and quantitative data to create improved, profitable, and sustainable value propositions for a chosen target market.
The goal is to effectively differentiate the market offer, over time, through revised
marketing mixes, to achieve a minimum marketing MROI of 1.0 ( 75%) for your
firm. Please note that spreadsheets are used extensively in this exercise for cost management. Normally one class per decision will be held in the Tiber Computer
Lab where students work independently on assessing segment and competitive behavior. | 10% |
Midterm and Final exams | There will be two exams (a midterm 15% and final exam 30%.) Examinations are in
essay format referring to cases, exercises, readings, simulations etc. studied
in the MKT 301 course. Full credit for essay questions will depend on the
development and quality of written arguments, the depth of the discussion of
relevant marketing principles and theories, your ability to use appropriate
marketing terminology , inclusion of relevant examples from cases or
exercises studied in the course, as well as the overall quality of
English composition. Make-up exams will only be administered in accordance with established
university police (see University catalog). | 15% and 30% |
Class participation / attendance | <div>
<table rules="all" cellspacing="0" border="1" id="gridAssMethod" style="border-collapse: collapse;">
<tbody>
<tr>
<td>The course is structure as a learning lab, as such all students are expected to attend all scheduled class meetings presented in
the course outline. Since success in the marketing field requires a high level
of interpersonal skills, grading to a greater extent than in other classes will
be based on active class participation with the major emphasis on the quality of
the contribution made and not the quantity Students who come to class with the
intention of being a "spectator", may expect to see their final course grade
lowered by as much as 5-10%. As marketing studies the value exchange process, students are expected to learn what and exceeding customer expectations (in this case your
instructor's) really means. In MKT 301 at JCU, students are expected to take an active part
in course "exchanges."This means: be creative! Pay particular attention to details such as
"packaging" yourself as well as your work so that you succeed in exceeding
customer expectations and "delighting" your customer! Students have any
difficulties in fulfilling this requirement, are requested to speak with the
instructor early on in the course.</td>
<td>5%</td>
</tr>
</tbody>
</table>
</div> | 5% |
-ASSESSMENT CRITERIA:
Assessment Guidelines for assigning
main letter grades: A, B, C,D, and F.
A: Work of this quality directly addresses the question
or problem raised and provides a coherent argument displaying an extensive
knowledge of relevant information or content. This type of work demonstrates the
ability to critically evaluate concepts and theory and has an element of novelty
and originality. There is clear evidence of a significant amount of reading
beyond that required for the course.
B: This is highly competent level of performance and
directly addresses the question or problem raised with examples.
There is a demonstration of some ability to
critically evaluate theory and concepts and relate them to practice. Discussions
reflect the student’s own arguments and are not simply a repetition of standard
lecture, reference material and cases. The work does not suffer from any major errors
or omissions and provides evidence of reading beyond the required
assignments.
C: This is an acceptable level of performance and
provides answers that are clear but limited, reflecting the information offered
in the lectures and reference readings.
D: This level of performances demonstrates that the
student lacks a coherent grasp of the material.
Important information is omitted and irrelevant
points included.In effect, the student has barely done enough to persuade the
instructor that s/he should not fail.
F: This work fails to show any knowledge or understanding
of the issues raised in the question. Most of the material in the answer is
irrelevant.
-ATTENDANCE REQUIREMENTS:
Attendance/Participation:
No absence 100%; One absence
90% Two absences 60% Three absences 0%. More than three absences may
results in up to 10
percent being subtracted from your final grade, and you may be
asked to withdraw from the course.
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Please refer to the university
catalog for the attendance and absence policy |
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ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic
dishonesty will receive a failing grade on the work in which the dishonesty occurred.
In addition, acts of academic dishonesty, irrespective of the weight of the assignment,
may result in the student receiving a failing grade in the course. Instances of
academic dishonesty will be reported to the Dean of Academic Affairs. A student
who is reported twice for academic dishonesty is subject to summary dismissal from
the University. In such a case, the Academic Council will then make a recommendation
to the President, who will make the final decision.
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STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap.
Students with approved accommodations must inform their professors at the beginning
of the term. Please see the website for the complete policy.
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SCHEDULE
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Week 1 Topics: Markets , Demand
and Value Cases: 1 Exercises: 1 &2
Readings: 1
Week 2 Topics: Marketing Strategies Cases: 2
&3 Exercises: 3 & 4 Readings:
5
Week 3 Topics: Consumer Markets Cases: 4
Exercises: 5 &6 Readings: 2 Simulation: Budgetig exercise
Week
4 Topic: Marketing Research Execute Exercise 6 Readings
2 Presentation 1
Week 5 Topic: Market Segmentation
Exercise 7 begins Presentation 1
Week 6 Topic Differentiation
Strategies Readings 6 Simulation Level 1
Week 7 Topic:
Review and EXAM 1
Week 8 Topic Product/Service
Strategies Simulation Level 1
Week 9
Pricing
Strategies Simulation
Level 1
Week 10 Communication
Strategies Simulation Level
2
Week 11 Distribution
Strategies Simulation Level
2
Week 12 Field Work
Week 13 Marketing Plan
Presentation
Week 14 Review and submit final written
plan
FINAL
EXAM
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