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JOHN CABOT UNIVERSITY
COURSE CODE: "MGT 310-4"
COURSE NAME: "Organizational Behavior"
SEMESTER & YEAR:
Spring 2024
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SYLLABUS
INSTRUCTOR:
Carola Hieker
EMAIL: [email protected]
HOURS:
TTH 8:30-9:45 AM
TOTAL NO. OF CONTACT HOURS:
45
CREDITS:
3
PREREQUISITES:
Prerequisite: MGT 301
OFFICE HOURS:
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COURSE DESCRIPTION:
The course examines the disciplinary foundations of organizational behavior, the major conceptual models that purport to explain organizational behavior, the methods used to study organizations, and the main trends in the field. Content is based on basic concepts of motivation, control, change, and team building, as well as the development of effective relationships in a diverse work environment, inclusion and diversity management.
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SUMMARY OF COURSE CONTENT:
The objective of the course is to equip students with a critical understanding of how organizations function. It will explore the impact of human and organizational factors on the establishment, development and performance of organizations, using a wide range of management theories. The importance of cross-cultural differences and its consequences for the management of global organizations will be highlighted. This course will draw from different disciplines within the social sciences, including psychology, political science, anthropology and sociology, insisting on the connections between these different fields and theories.
Upon successfully completing the course, students will be able to critically analyze organizational cultures and environments, identify predominant social dynamics in the workforce, and be able to offer solutions to improve work performance. Students will be able to draw from identified best practices, as well as their critical understanding of work place environments to identify areas of improvement. Another emphasis of the course will be on transferable skills. Case-studies will confront students with typical organizational situations, and they will be asked to analyze and assess these different contexts and offer solutions.
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LEARNING OUTCOMES:
- To be able to discuss the classical theories of organisational behaviour and their relevance in today’s environment. To be able to analyse theories of motivation and assess how it impacts the individual and organisational performance. To be able to understand organisation culture and change and critically discuss the impacts for multinational organisations. To be able to assess the influence organisational structure has to corporate strategy.
- To be able to demonstrate an ability to apply core concepts to complex organizational situations, and evaluate the appropriateness of managerial interventions.
- To be able to communicate ideas and concepts clearly in both oral and written form.
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TEXTBOOK:
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REQUIRED RESERVED READING:
RECOMMENDED RESERVED READING:
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GRADING POLICY
-ASSESSMENT METHODS:
| Assignment | Guidelines | Weight |
| Group Assignment | Please create a group of 3 to complete the group assignment. Each group will prepare a literature review covering recent research on one of the areas of organisational behavior. Students will produce a 2,000-word document and submit an electronic copy via moodle of the review. You are expected, as a group to focus on a topic of your choice and create a research question that will guide your literature review. | 30 |
| Group Presentation | Based on the literature review the same group will prepare a 15 min power point presentation to present the results of the above literature review. Very short videos are allowed but should take max 15% of the presentation time. | 15 |
| Individual Assignment | Students are asked to produce a Leadership Report on how the behavior of a recognized leader aligns with theories and practical approaches they have learned about in the module. The leader must be a public person, it can be a leader in e.g. business, in politics, an influencer etc.
Students will produce a 1000 -word document and submit an electronic copy via moodle.
| 40 |
| Individual Presentation | Based on their individual assignment students prepare a presentation in a the PechaKucha format - a style of presenting that allows for visual storytelling.
Students will need to prepare a 3 minutes and 30 seconds presentation containing 10 visual slides allowing 20 seconds to present each on - no words are allowed on the slides. | 15 |
-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required for the course.
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to critically evaluatetheory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture andreference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments.
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.
-ATTENDANCE REQUIREMENTS:
ATTENDANCE REQUIREMENTS AND EXAMINATION POLICY
You cannot make-up a major exam (midterm or final) without the permission of the Dean’s Office. The Dean’s Office will grant such permission only when the absence was caused by a serious impediment, such as a documented illness, hospitalization or death in the immediate family (in which you must attend the funeral) or other situations of similar gravity. Absences due to other meaningful conflicts, such as job interviews, family celebrations, travel difficulties, student misunderstandings or personal convenience, will not be excused. Students who will be absent from a major exam must notify the Dean’s Office prior to that exam. Absences from class due to the observance of a religious holiday will normally be excused. Individual students who will have to miss class to observe a religious holiday should notify the instructor by the end of the Add/Drop period to make prior arrangements for making up any work that will be missed. The final exam period runs until ____________
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ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic
dishonesty will receive a failing grade on the work in which the dishonesty occurred.
In addition, acts of academic dishonesty, irrespective of the weight of the assignment,
may result in the student receiving a failing grade in the course. Instances of
academic dishonesty will be reported to the Dean of Academic Affairs. A student
who is reported twice for academic dishonesty is subject to summary dismissal from
the University. In such a case, the Academic Council will then make a recommendation
to the President, who will make the final decision.
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STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap.
Students with approved accommodations must inform their professors at the beginning
of the term. Please see the website for the complete policy.
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SCHEDULE
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SCHEDULE
Full Course Schedule:
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Week
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Topic
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Reading
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Week 1
16/18.01
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Communication and trust
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Hieker, C. (2022). Opener to build rapport. In Chandi, H. &. Varin, C. (Ed.), Supporting Adult Learners through Games and Interactive Teaching. London: Routledge
Cross & Carbery, 2022: Chapter 14.
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Week 2
23/2.01
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Organizational Behavior
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Carucci, R., 2019: 4 Organizational design issues that most leaders misdiagnose.
Cross & Carbery, 2022: Chapter 1, 13
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Week 3
30.01/1.02
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Managing Teams
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Belbin, 2010: Management Teams
Katzenbach, 2006: The Wisdom of Teams
Keirsey, 2009: Please Understand Me
Cross & Carbery, 2022: Chapter 7
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Week 4
6./8.02
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Tutorial Class for Group assignment & Presentation Skills
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Knight, 2016: How to make a great first impression
Minto, The pyramid principle
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Week 5
13/15.02
+ 16.02
(make-up day for 25.04)
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Motivation
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Alex, A., et al. 2021. Literature Review on Theories of Motivation.International Journal of Economic and Business Review
Pink, 2011: Drive: The surprising truth about what motivates us
Cross & Carbery, 2022: Chapters 5
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Week 6
20/22.02
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The History and the Future of Leadership
Leaders vs. Manager
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Hieker, C. & Pringle, J., ( 2020): The Future of Leadership Development
Northouse, P. G. G. (2016). Leadership O’Leary, J. (2016). Do Managers and Leaders Really Do Different Things
Cross & Carbery 2022: Chapter 6
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Week 7
26/2-/1.03
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Term break
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Week 8
5/7.03
Due date group assignment
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Presentation of Group work
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Week 9
12/14.03
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Business Ethics and ESG
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Gannon, G. and Hieker, C., 2022. Employee Engagement and a Company's Sustainability Values: A Case Study of a FinTech SME.Management Studies, [online] 10(3), pp.201-210. Available at: <https://www.davidpublisher.com/Home/Journal/MS>
Epley, N. and Kumar, A., 2019. How to design an ethical organisation.Harvard Business Review, 97(3), pp.144-150.
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Week 10
19/21.03
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Authentic Leadership
Leadership and Emotional Intelligence
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Goffee & Jones, 2000: Why should anybody be led by you
Ibarra, 2015: The Authenticity Paradox
Goleman 2000: Leadership that gets results
Cross & Carbery 2022: Chapter 6
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Week 11
26/28.03.
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Diversity and Group think
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Xin, 21: Culture Cash in the Boardroom
Gavin, 2001: What you don’t know about making decisions
Sunstein, 2014: Wiser: Getting beyond group think to make better decisions
Cross & Carbery 2022: Chapter 10
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Week 12
02/04.04
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Coaching
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Ibarra, H. and Scoular, A. (2019). The Leader as Coach
Whitmore 2009: Coaching for performance
Cross & Carbery 2022: Chapter 9
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Week 13
09/.11.04
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Values and cultural change
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No class on the 9th of April … Pitch Preparation for Triggering change Pitch
Goffee & Jones, 1996: What holds a modern company together
Cross & Carbery 2022: Chapter 12
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Week 14
16/19.04
due date Individual assignment
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Individual Presentation
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Presentation Individual Assignment –
Pecha Kucha Presentation
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Week 15
23.04
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Wrap up
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The power of feedback
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