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JOHN CABOT UNIVERSITY

COURSE CODE: "CS/MGT 338"
COURSE NAME: "Management Information Systems"
SEMESTER & YEAR: Spring 2024
SYLLABUS

INSTRUCTOR: Andrea Paletti
EMAIL: [email protected]
 HOURS: MW 7:30 PM 8:45 PM
TOTAL NO. OF CONTACT HOURS: 45
CREDITS: 3
PREREQUISITES: Prerequisite: MGT 301
OFFICE HOURS:
COURSE DESCRIPTION:
This course covers the structure, management, and development of business information systems; the nature of business information, computer hardware and computer software; systems analysis, business intelligence, and the development and introduction of business information systems.
SUMMARY OF COURSE CONTENT:

Uber's annual revenue is around 11 billion dollars. If you want to develop an app like UBER, you only need a budget of 60.000 euros. Then, why is it difficult to imitate the success of Uber and earn billions of dollars?

At the end of this course, students will be able to answer this question and plan the development of a service and digital business strategy to compete against companies like Uber or Deliveroo

The course is divided into two parts:

1)      Digital Service/Product Development= Students will learn how to identify a business problem, understand the users' pain in the user journey, find and develop a solution and finally prototype and validate the idea

2)      Digital Service Business Strategy= Once students have identified their product or service, they will acquire all the theories necessary to plan an effective digital business strategy

 
LEARNING OUTCOMES:

Students completing this course should be able to:

-       Critically assess how a digital product creates value for a user

-       Apply the methodologies necessary to investigate users' needs

-       Understand how to design a compelling user journey

-       Lists and presents in detail the product requirements

-       Present project strategy, requirements, and roadmap necessary to start developing the product

 

To sum up, this course seeks to build a theoretical and empirical foundation to enable students to adequately design a digital product/service and plan its digital business strategy.
TEXTBOOK:
Book TitleAuthorPublisherISBN numberLibrary Call NumberCommentsFormatLocal BookstoreOnline Purchase
An Introduction to Service Design Lara PeninBloomsbury Publishing 9781472572585  Hard Copy  
Information Systems Today: Managing in the Digital World J Valacich and C Scheider (2018) Pearson ISBN 13: 978-1-292-21597-6      
REQUIRED RESERVED READING:
NONE

RECOMMENDED RESERVED READING:
NONE
GRADING POLICY
-ASSESSMENT METHODS:
AssignmentGuidelinesWeight
Midterm presentation 50%
Final Presentation 50%

-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to evaluate concepts and theories critically, applying multiple theories simultaneously. There is clear evidence of a significant amount of reading beyond that required for the course.
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to evaluate theory and concepts and relate them to practice critically applying theories separately. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture and reference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.
-ATTENDANCE REQUIREMENTS:
ATTENDANCE REQUIREMENTS AND EXAMINATION POLICY
You cannot make-up a major exam (midterm or final) without the permission of the Dean’s Office. The Dean’s Office will grant such permission only when the absence was caused by a serious impediment, such as a documented illness, hospitalization or death in the immediate family (in which you must attend the funeral) or other situations of similar gravity. Absences due to other meaningful conflicts, such as job interviews, family celebrations, travel difficulties, student misunderstandings or personal convenience, will not be excused. Students who will be absent from a major exam must notify the Dean’s Office prior to that exam. Absences from class due to the observance of a religious holiday will normally be excused. Individual students who will have to miss class to observe a religious holiday should notify the instructor by the end of the Add/Drop period to make prior arrangements for making up any work that will be missed. The final exam period runs until ____________
ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic dishonesty will receive a failing grade on the work in which the dishonesty occurred. In addition, acts of academic dishonesty, irrespective of the weight of the assignment, may result in the student receiving a failing grade in the course. Instances of academic dishonesty will be reported to the Dean of Academic Affairs. A student who is reported twice for academic dishonesty is subject to summary dismissal from the University. In such a case, the Academic Council will then make a recommendation to the President, who will make the final decision.
STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap. Students with approved accommodations must inform their professors at the beginning of the term. Please see the website for the complete policy.
SCHEDULE

·         Information systems foundations

·     Service Design

·         Network Economics

·         Nice Model

·         Transaction Costs

·         Resource Based View

·         Supply Chain Management

·         Dynamic Pricing