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JOHN CABOT UNIVERSITY
COURSE CODE: "MKT 340"
COURSE NAME: "E-Marketing"
SEMESTER & YEAR:
Fall 2023
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SYLLABUS
INSTRUCTOR:
Tanja Lanza
EMAIL: [email protected]
HOURS:
TTH 1:30 PM 2:45 PM
TOTAL NO. OF CONTACT HOURS:
45
CREDITS:
3
PREREQUISITES:
Prerequisites: Junior Standing, MKT 301
OFFICE HOURS:
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COURSE DESCRIPTION:
This course approaches Internet marketing from a marketing management perspective. The course looks at the Internet both as a tool to be used in the marketing planning process and as an element of a company’s marketing mix. The course explores how traditional marketing concepts such as market segmentation, research, the 4Ps, and relationship marketing are applied using the Internet and other electronic marketing techniques, including mobile marketing and social media marketing, as well as digital commerce and web analytics.
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SUMMARY OF COURSE CONTENT:
With the success stories of companies capturing market share adapting to digitalization, it is a prerequisite that all organizations must have an effective online presence to prosper, or possibly even survive! The course will look at technological advance, changes in customer behaviors, and shifts in accepted business models to cover how firms, SMEs and individuals can conquer new challenges and bring their products and services to market. What are the marketing techniques that businesses need to master to make effective use of digital marketing? Strategic planning for online businesses, cross-media presence and advertising, content creation and curation, agile and data driven marketing actions
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LEARNING OUTCOMES:
1. Be informed of the current marketing scenario, the latest trends and challenges and learn how to master it
2. Plan a structured online presence by starting with reliable insight
3. Develop a digital marketing strategy
4. Know and use storytelling techniques on digital media and master online formats to serve the right purpose and KPI
5. Create and apply an experience journey
6. Know and apply new immersive technologies
7. Know organic, earned and paid media and how to master them
8. Know how to create an integrated hybrid marketing plan
9. Know how to develop basic deliverables of written and visual content for media advertising
10. Know where to find data and how use them to evaluate both a strategical plan with a scorecard and an executive plan using KPIs and objectives of specific platforms
Scale an online business through growth marketing
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TEXTBOOK:
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REQUIRED RESERVED READING:
RECOMMENDED RESERVED READING:
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GRADING POLICY
-ASSESSMENT METHODS:
| Assignment | Guidelines | Weight |
| SINGLE EXERCISE I | | 30 |
| MID TERM | | 35 |
| FINAL | | 35 |
-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required for the course.
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to critically evaluatetheory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture andreference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments.
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.
-ATTENDANCE REQUIREMENTS:
This course approaches Internet marketing from a marketing management perspective. The course looks at the Internet both as a tool to be used in the marketing planning process and as an element of a company’s marketing mix. The course explores how traditional marketing concepts such as market segmentation, research, the 4Ps, and relationship marketing are applied using the Internet and other electronic marketing techniques, including mobile marketing and social media marketing, as well as digital commerce and web analytics.
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ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic
dishonesty will receive a failing grade on the work in which the dishonesty occurred.
In addition, acts of academic dishonesty, irrespective of the weight of the assignment,
may result in the student receiving a failing grade in the course. Instances of
academic dishonesty will be reported to the Dean of Academic Affairs. A student
who is reported twice for academic dishonesty is subject to summary dismissal from
the University. In such a case, the Academic Council will then make a recommendation
to the President, who will make the final decision.
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STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap.
Students with approved accommodations must inform their professors at the beginning
of the term. Please see the website for the complete policy.
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SCHEDULE
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WEEK
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DAY
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TOPIC
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4-10 Sept
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5 Sept
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Understanding digital marketing
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7 Sept
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The digital ecosystem, emerging technologies, and digital transformation
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11-17 Sept
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12 Sept
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Integrating digital: digital readiness
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14 Sept
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The digital business models
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15 Sept
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Make up class for November 23rd (online): Online exercise
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18-24 Sept
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19 Sept
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Introducing Digital Marketing Strategy
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21 Sept
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Digital Marketing Strategy: understanding the business and embracing innovation
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24 Sept-1 Oct
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26 Sept
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Digital Marketing Strategy: understanding competition
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28 Sept
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Online exercise
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2-8 Oct
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3 Oct
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Digital Marketing Strategy: the value of branding and digitalization with purpose
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5 Oct
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Graded Single exercise
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9-15 Oct
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10 Oct
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Digital Marketing Strategy:customer analysis in a hybrid world
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12 Oct
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Digital Marketing Strategy:customer analysis data visualization
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16-22 Oct
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17 Oct
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Digital Marketing Strategy: from user journey to experience journey
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19 Oct
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Customer experience journey: how to
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23-29 Oct
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24 Oct
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Customer experience journey: practice |
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26 Oct
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MidTerm Exam
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30 Sept -5 Nov
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31 Oct
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Digital Commerce
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2 Nov
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Digital website strategy and principles
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Technicalities
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6-12 Nov
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7 Nov
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De-Marketing and the eco-design of digital properties
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9 Nov
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Eco-design of digital properties: Online exercise (online)
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13-19 Nov
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14 Nov
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Digital Content Marketing: creation, curation, distribution
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17 Nov
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Digital Content & Performance Marketing: Display advertising and promotion
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20-26 Nov
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21 Nov
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Digital Content & Performance Marketing:Tailoring social media
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23 Nov
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Thanksgiving
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27 Nov – 3 Dec
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28 Nov
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Performance Marketing:Digital PR, creators and the power of partnerships
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30 Nov
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Digital Content & Performance Marketing: Email marketing and automations
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4-10 Dec
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5 Dec
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Email marketing practice (Online)
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7 Dec
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Digital Content & Performance Marketing: Digital PR and creators, a new economy
+ Final Exam Q&A
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11-15 Dec
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14 Dec Final Exam C.2.5 from 1:30 to 2.45 PM
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