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JOHN CABOT UNIVERSITY

COURSE CODE: "BUS 320"
COURSE NAME: "Public Relations"
SEMESTER & YEAR: Fall 2022
SYLLABUS

INSTRUCTOR: Michele Favorite
EMAIL: [email protected]
HOURS: TTH 1:30 PM 2:45 PM
TOTAL NO. OF CONTACT HOURS: 45
CREDITS:
PREREQUISITES: Prerequisites: Junior Standing, EN 110 with a grade of C or above
OFFICE HOURS:

COURSE DESCRIPTION:
This course introduces students to the importance of Public Relations and familiarizes them with effective PR tactics and strategies in a rapidly changing world scenario. Special attention is devoted to persuasion techniques, the changing role of the media and the complex nature of comprehensive PR plans. The class benefits from guest lectures from professionals and experts.
SUMMARY OF COURSE CONTENT:

Course Description:

This course is divided into three main parts. The first is a quick overview of what Public Relations (PR) is, its historical development, the trends affecting PR today and how PR companies and departments work. The second discusses the key elements of PR work:  research, planning, communication, evaluation and persuasion.  This second part includes writing and speaking techniques that are essential for effective PR; considerable emphasis is given to press/media  releases and relations with the media. Since students in this class will be participating in the Elevator Pitch Competition, our Public Speaking work will involve specific training to this end. The third concentrates on corporate reputation and crisis management. 

Throughout, this course will discuss the increasing importance of ESG (Environment, Social and Governance) issues as they define the changing role of corporations, governments and institutions in society today.  

Special attention will be devoted to the technique of storytelling and students will be expected to be able to create and evaluate a good story, one of the key strategies and techniques used in PR today to promote ideas. people and organizations.

Class readings and discussion will revolve around actual people, issues and companies which are shaping the world of PR in the US and abroad.  This means that students are expected to read newspapers, magazines and journals and to be generally up to date on what's happening in PR. Free subscriptions to several media outlets are provided.

Class discussion is an important part of the course and contributions from students who typically have very diverse backgrounds is enriching for all involved.  Class participation is therefore a must.

 Course Objectives:

1. To understand the role of PR in public and private companies, governments, nonprofit organizations and agencies, in the U.S. and abroad, and to appreciate how the discussion on ESG is affecting these roles.

2. To appreciate the value of PR in solving problems and shaping policy.

3. To understand the link between credibility and reputation, and how the concept of reputation is evolving.

4. To appreciate the ethical considerations involved in PR.

5. To recognize the composite nature of today’s publics and the challenges they pose for PR practitioners.

6. To appreciate the communication channels used in PR, how they are evolving, and how differently they must be addressed. Management of the media will be an important part of the learning outcomes.

7. To learn the basics of effective communication, both written and oral.  Students will be expected to know how to write a press release and adapt it to different media in different countries. Students will participate in John Cabot's Elevator Pitch Competition, which aims at providing a venue for short, persuasive presentations, and will be expected to have mastered the fundamentals of effective Public Speaking.

8. To understand the principles of crisis management and how crises can be turned into opportunities. The role of apologies will be discussed at length.

9. To understand the importance of  research in PR.

10. To learn how to distinguish the key characteristics which help evaluate a PR plan. 

11.  To understand the bases of persuasion.

12.   To know how to create an effective PR plan




LEARNING OUTCOMES:

Learning Outcomes:

1. To understand the role of PR in public and private companies, nonprofit organizations and agencies, in the U.S. and abroad, and to appreciate how sustainable capitalism is driving change in society and PR.

2. To appreciate the value of PR in solving problems and shaping policy.

3. To understand the link between credibility and reputation, and how the concept of reputation is evolving.

4. To appreciate the ethical considerations involved in PR.

5. To recognize the composite nature of today’s publics and the challenges they pose for PR practitioners.

6. To appreciate the communication channels used in PR, how they are evolving, and how differently they must be addressed. Management of the media will be an important part of the learning outcomes.  The ability to spot and create a good story is also an expected outcome.

7. To learn the basics of effective communication, both written and oral.  Students will be expected to know how to write a press release and adapt it to different media in different countries. Students will participate in John Cabot's Elevator Pitch Competition, which aims at providing a venue for short, persuasive presentations, and will be expected to have mastered the fundamentals of effective Public Speaking.

8. To understand the principles of crisis management and how crises can be turned into opportunities. The role of apologies will be discussed at length.

9. To understand the importance of  research in PR.

10. To learn how to distinguish the key characteristics which help evaluate a PR plan. 

11.  To understand the bases of persuasion.

  

TEXTBOOK:
Book TitleAuthorPublisherISBN numberLibrary Call NumberCommentsFormatLocal BookstoreOnline Purchase
Public Relations Strategies and Tactics, 11th editionDenis Wilcox et alPearson 9780205960644     
REQUIRED RESERVED READING:
Book TitleAuthorPublisherISBN numberLibrary Call NumberComments
A Life on our Planet David AttenboroughGrand central Publishing1538719983  

RECOMMENDED RESERVED READING:
NONE
GRADING POLICY
-ASSESSMENT METHODS:
AssignmentGuidelinesWeight
PR Plan PresentationStudents will present a PR Plan to the class in the form of a PowerPoint presentation30%
ParticipationTwo unexcused absences are ok; others will detract from the class participation grade10%
Final ExamThis is a cumulative final exam20%
Homework assignments (some presented orally and others in writing)Book forum, sustainability assignment, press releases & media kit10%
Adopt a PR Company Project and PresentationStudents will choose a PR company, make contact with a representative from the company, do research on it, and present their findings to the class10%
Elevator PitchAll students will participate in the University's Elevator Pitch competition as an exercise in effective communication5%
Midterm  10%
   
Triggering Change Pitch 5%

-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required for the cou
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to critically evaluatetheory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture andreference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments.
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.

-ATTENDANCE REQUIREMENTS:
Attendance Requirements



Two latenesses equal an absence. After three unexcused absences the student will be asked to withdraw from the class.



ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic dishonesty will receive a failing grade on the work in which the dishonesty occurred. In addition, acts of academic dishonesty, irrespective of the weight of the assignment, may result in the student receiving a failing grade in the course. Instances of academic dishonesty will be reported to the Dean of Academic Affairs. A student who is reported twice for academic dishonesty is subject to summary dismissal from the University. In such a case, the Academic Council will then make a recommendation to the President, who will make the final decision.
STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap. Students with approved accommodations must inform their professors at the beginning of the term. Please see the website for the complete policy.

SCHEDULE

WEEK

TOPIC

READING/ACTIVITY

1

Sep 5

Introduction to the course and to Public Relations

PR Evolution and History

 

 

Wilcox chapter 2

2

Sep 12 (+1)

PR companies, Departments, Careers

Ethics and PR

Wilcox chapter 1, 4 and readings on Moodle

Wilcox chapter 3 and “ “

3

Sep 19

Research

Evaluation

Wilcox chapter 5 and “ “

Wilcox chapter 8 and “” “

4

Sep 26

Program planning

Discussion of program plan on sustainability project

Wilcox chapter 6 and “” “

5

Oct 3

Guest speaker & off site visit

 

6

Oct 10

Communication, Persuasion, Public Opinion

Public Speaking & Pitching

Wilcox Chapters 7, 9

 

Readings on Moodle

7

Oct 17 (+1)

Pitching Strategies & Techniques

Discussion on Sustainability & A Life on our Planet

Discussion on PR plan sustainability project

Oct 20: Elevator Pitch Workshop 10 am (online)

8

Oct 24

Presentation of PR Company

Oct 24: Elevator Pitch Deadline 8 am

Forum on A Life on our Planet

9

Oct 31 (-1)

Midterm

 

Nov 2: Triggering Change Workshop 6 pm

(online)

10

Nov 7

Trust, Reputation, Corporate Responsibility

Edelman Trust Barometer and other materials on Moodle

11

Nov 14

The media, press releases

Guest speaker

Wilcox chapter 14 and readings on Moodle

12

Nov 21 (-1)

The media continued

Crisis management

 

Wilcox chapter 10

Nov 23: Triggering Change Deadline 8 pm

13

Nov 28

Crisis management

 

 

14

Dec 5 (-1)

Review for final exam

 

Finals

Dec 12