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JOHN CABOT UNIVERSITY

COURSE CODE: "BUS 220-1"
COURSE NAME: "Business Communications"
SEMESTER & YEAR: Fall 2022
SYLLABUS

INSTRUCTOR: Michele Favorite
EMAIL: [email protected]
HOURS: TTH 4:30 PM 5:45 PM
TOTAL NO. OF CONTACT HOURS: 45
CREDITS: 3
PREREQUISITES: Prerequisite: EN 110 with a grade of C or above
OFFICE HOURS: By appointment

COURSE DESCRIPTION:
This course trains students in the best practices of effective Business Communication both in written and oral form. International real-business issues and cases serve as a backdrop for classwork and help sensitize students to the different needs of diverse audiences around the world.
SUMMARY OF COURSE CONTENT:

This course will help students enhance their understanding of the strategic role that communication plays in the business world, and how effective communication can make or break a deal, an idea, a proposal, etc. The course will analyze how communication is used to inform, motivate, facilitate change and create value in today’s rapidly evolving organizations, and how the means of communication are changing constantly.

Topical issues relating to the business world --both in the US and abroad-- will be analyzed and will be the focus of projects and discussion. Students are expected to familiarize themselves with what's happening in the world of business and make intelligent contributions in class. To this end, they will have to read about and be able to discuss current business news. Free media subscriptions are provided to the class.

A key focus of this course is ESG, how it impacts society and the idea of sustainable capitalism.  Readings, lectures, projects relating to ESG will represent an important part of the class.   

LEARNING OUTCOMES:

Students will learn what makes written and oral business communication effective, how to think strategically about communication and achieve their aims by communicating successfully. Routine, bad news and persuasive communication will be covered in depth, both in writing and speaking.

Students will understand what makes a good story and how to craft one.

Students will use persuasion to understand how to promote themselves through resumes, cover letters and Linkedin profiles, and how to pitch their ideas in 60 seconds. 

Students will be knowledgeable of the increasing importance of ESG in business and in society and will be educated in the challenges revolving around sustainable capitalism.

TEXTBOOK:
Book TitleAuthorPublisherISBN numberLibrary Call NumberCommentsFormatLocal BookstoreOnline Purchase
Communicating in BusinessScot Ober and Amy NewmanPearson9780241448304      
Guide to Managerial CommunicationMary MunterPrentice Hall9781111971762     
REQUIRED RESERVED READING:
Book TitleAuthorPublisherISBN numberLibrary Call NumberComments
A Life on our Planet David AttenboroughGrand central Publishing1538719983  

RECOMMENDED RESERVED READING:
NONE
GRADING POLICY
-ASSESSMENT METHODS:
AssignmentGuidelinesWeight
Participation; two unexcused absences are ok; others will be detracted from the class participation grade 10%
Short assignments  15%
Elevator Pitch 5%
Power Point group presentation 20%
Midterm 15%
Final Exam  20%
Resume, Cover Letter and Linkedin Profile 10%
Triggering Change Pitch 5%

-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required f
BThis is a highly competent level of performance and directly addresses the question or problem raised. There is a demonstration of some ability to critically evaluate theory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture and reference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments.
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performance demonstrates that the student lacks a coherent grasp of the material. Important information is omitted and irrelevant points included. In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the key issues raised. Most of the material in the answer is irrelevant or insufficient.

-ATTENDANCE REQUIREMENTS:

Because so much of the course material is discussed in class, absences are a serious setback for the students who are absent and for the rest of the group. After two absences, students may be asked to leave the class.  Absences directly affect the participation grade. 

ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic dishonesty will receive a failing grade on the work in which the dishonesty occurred. In addition, acts of academic dishonesty, irrespective of the weight of the assignment, may result in the student receiving a failing grade in the course. Instances of academic dishonesty will be reported to the Dean of Academic Affairs. A student who is reported twice for academic dishonesty is subject to summary dismissal from the University. In such a case, the Academic Council will then make a recommendation to the President, who will make the final decision.
STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap. Students with approved accommodations must inform their professors at the beginning of the term. Please see the website for the complete policy.

SCHEDULE

WEEK

TOPIC

READING/ACTIVITY

1

Sep 5

Introduction to the course and to Business Communication

What is strategy in Business Communication?

 

 

Munter chapter 1

2

Sep 12 (+1)

Micro and macro writing, Introduction to persuasion, Synthesis

Test on chapter 5

Ober chapter 5, readings on Moodle

 

 

 

3

Sep 19

Intro to Employment Communication: resumes and Linkedin

 

Public Speaking, Pitching

 

Ober chapter 12, readings on Moodle

 

 

Readings on Moodle

4

Sep 26

Public Speaking, visual aids, mock pitches

Preparation for Elevator Pitch, Triggering Change and group project

Readings on Moodle

Mock in-class pitches

5

Oct 3

Discussion on Sustainability & A Life on our Planet

Forum/assignment on A Life on our Planet

6

Oct 10

Routine Communication, Emails

Wrap up on Public Speaking

Ober chapter 6

7

Oct 17 (+1)

Wrap up on Emails; guest speaker

 

Persuasion, Sales Letters, Cover Letters

Oct 20: Elevator Pitch Workshop 10 am (online)

Ober chapter 7

8

Oct 24

Group presentations

Oct 24: Elevator Pitch Deadline 8 am

 

9

Oct 31 (-1)

Midterm

Nov 2: Triggering Change Workshop 6 pm

(online)

10

Nov 7

Wrap up of Sales/Cover Letters

Assignment on Sustainability – COP 27

Readings on Moodle

11

Nov 14

Communicating Bad News

Ober chapter 8, readings on Moodle

12

Nov 21 (-1)

Communicating Bad News

 

Nov 23: Triggering Change Deadline 8 pm

13

Nov 28

Guest Speaker

 

 

14

Dec 5 (-1)

Review for final exam

 

Finals

Dec 12

 

 

BUS 220, FALL 2022