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JOHN CABOT UNIVERSITY

COURSE CODE: "MKT 360"
COURSE NAME: "Brand Management"
SEMESTER & YEAR: Spring 2021
SYLLABUS

INSTRUCTOR: Anna Fiorentino
EMAIL: [email protected]
HOURS: TTH 8:30 AM 9:45 AM
TOTAL NO. OF CONTACT HOURS: 45
CREDITS: 3
PREREQUISITES: MKT 301
OFFICE HOURS: Upon scheduling requested by students

COURSE DESCRIPTION:
During the course students will undertake studies on brand assessment, goal setting; defining brand equity and target; Crafting a Communication Strategy; Establishing the Marketing, Communications, Public Relations and Media Strategies; Building the Marketing Plan; and Measurement and Strategic Brand Audit. Students will complete a group project where they choose a brand or create their own and take on the role as brand manage to build, manager and market a brand using successful public relations, communications, and media strategies.
SUMMARY OF COURSE CONTENT:

 

During the course students will undertake studies on Brand Assessment, Brand Vision and Strategy, Brand Equity and Identification of Target Audiences; Crafting a Communication Strategy; Establishing the Communication Strategy; Understand Brand Architecture, Brand Extension and Stretching; Brand Performance Measurement and Strategic Brand Audit.  Teaching methodology includes group projects and case studies where students will focus on building, managing and marketing a brand.

 

LEARNING OUTCOMES:

By the end of this course, students will be able to:

1. Gain a deep understanding of brand building and management from both a consumer and company perspective.

2. Assess brand strength, brand architecture and brand extension opportunities and develop brand positioning statements.

3. Construct the mix of marketing tools to successfully build and communicate the brand.

4. Identify the appropriate quantitative and qualitative tools to measure brand performance.

 

 


TEXTBOOK:
Book TitleAuthorPublisherISBN numberLibrary Call NumberComments
Star Brands: A Brand Manager's Guide to Build, Manage & Market BrandsCarolina RogollAllwort Press978-1-62153-463-1  
REQUIRED RESERVED READING:
Book TitleAuthorPublisherISBN numberLibrary Call NumberComments
The Brand Report CardKevin Lane Keller Harvard Business Review, January–February 2000    

RECOMMENDED RESERVED READING:
Book TitleAuthorPublisherISBN numberLibrary Call NumberComments
Interbrand_Best_Global_Brands_2019Interbrandhttps://www.interbrand.com/wp-content/uploads/2019/10/   
Positioning statement exampleUdemy.comOnline - https://blog.udemy.com/positioning-statement-example   
How to write market positioning statementsEcornellOnline - http://blog.ecornell.com/how-to-write-market-positioning-statements/   
GRADING POLICY
-ASSESSMENT METHODS:
AssignmentGuidelinesWeight
Class participation 10%
Group assignment final term 15%
Group assignment mid-term 15%
Midterm exam 25%
Final Project 35%

-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required for the course. A = 100 - 95 A- = 94- 90
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to critically evaluatetheory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture andreference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments. B+= 89- 85 B = 84- 80 B-= 79-75
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings. C+ = 74-70 C = 69-65 C- =64-60
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail. Below 60
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.

-ATTENDANCE REQUIREMENTS:

Class attendance is highly recommended because the majority of the content of the course is covered in classes. After the first absence, the students will lose 2 percentage points on the total grade, after 3 cumulative absences, the student will be unable to sit in the final exam or complete the final projects. The participation to the group projects and the mid-term exam are mandatory, in case of unexcused absence, the student will lose all the points of the graded exercise.

ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic dishonesty will receive a failing grade on the work in which the dishonesty occurred. In addition, acts of academic dishonesty, irrespective of the weight of the assignment, may result in the student receiving a failing grade in the course. Instances of academic dishonesty will be reported to the Dean of Academic Affairs. A student who is reported twice for academic dishonesty is subject to summary dismissal from the University. In such a case, the Academic Council will then make a recommendation to the President, who will make the final decision.
STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap. Students with approved accommodations must inform their professors at the beginning of the term. Please see the website for the complete policy.

SCHEDULE

COURSE SCHEDULING

****Review/Scan links in lecture before class*****

 

 

DATE

Topics

Assignments

Lecture 1

Introductions; Course Syllabus/Overview;

What is a Brand?  Insights from the top 100 Best Brands

What it Takes for Companies to Successfully Implement Brand Management

Read Chapters 1 & 2

Lecture 2

Why is Branding Important?

Core Elements of Strong Brands - The Brand Report Card (BRC)

Continue w/ Ch. 1 & 2

Read The Brand Report Card

Lecture 3

The Brand Report Card – continued

Briefing on BRC Group Assignment

Brand and Market Assessment; SWOT Analysis

Read Chapter 3

Assignment - Identify 4 brands you believe match at least 7 attributes in BRC

Lecture 4

Creating a Brand Vision

Defining the Brand Strategy

Chapter 4

Lecture 5

Brand Equity

Chapter 5

Lecture 6

Group assignment: presentations – Brand Report Card

Brand Equity cont’d

Due: Brand Report Card. Group presentation on BRC

Chapter 5

Lecture 7

Identifying Target Segments for a Brand

Chapter 6

Lecture 8

Targeting and buyer personas

Chapter 7

Lecture 9

Brand architecture and brand portfolio

 Chapter 11 Keller's book

Lecture 10

Brand Extension 

Cont Chapter 11 Keller's book

Lecture 11

Mid-Term Exam

 

Chapters 1-8; readings

Lecture 12

Case study analysis and discussion: Longchamp

Case material will be distributed in advance

Lecture 13

Brand Positioning and Positioning Statements 

Pages 79-97 Keller's Book

Lecture 14

Brand Communication Strategy

Pages 149-183 Star Brand Book

Lecture 15

Media Planning; role of social media

Chapter 8

Link: Branding In The Age Of Social media

 

Lecture 16

Marketing mix for brand performance

Chapters 9-10 Star Brands book

Lecture 17

Group Presentation of Brand Positioning Statement assignment

Due: Brand positioning statement

Lecture 18

Measuring brand performance

 

Chapters 11-12 Star Brands book

Lecture 19

Emerging trends in brand management

Case exercise

Readings on cases

Lecture 20

Review Day

Students to submit questions; discussion

Lecture 21

Final exam

All materials since mid-term