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JOHN CABOT UNIVERSITY
COURSE CODE: "MGT 330"
COURSE NAME: "Operations Management"
SEMESTER & YEAR:
Summer Session I 2018
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SYLLABUS
INSTRUCTOR:
William Jones
EMAIL: [email protected]
HOURS:
MTWTH 1:40 PM-3:30 PM
TOTAL NO. OF CONTACT HOURS:
45
CREDITS:
3
PREREQUISITES:
Prerequisites: MGT 301, MA 208
OFFICE HOURS:
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COURSE DESCRIPTION:
Management issues related to the procurement and allocation of resources in the production of goods and services in order to meet organizational goals. Topics covered include product and process design, facility size, location and layout, quality management, production planning and control.
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SUMMARY OF COURSE CONTENT:
Introduction to Operations Management
1) Operations and Productivity
2) Operations Strategy in a Global Environment
3) Project Management
4) Forecasting
Designing Operations
1) Design of Goods and Services
2) Managing Quality
3) Process Strategy
4) Location Strategies
5) Layout Strategies
6) Human Resources, Job Design, and Work Measurement
Managing Operations
1) Supply Chain Management
2) Inventory Management
3) Aggregate Planning and S&OP
4) Material Requirements Planning (MRP) and ERP
5) Short-Term Scheduling
6) Lean Operations
7) Maintenance and Reliability
Business Analytics
1) Decision-Making Tools
2) Linear Programming
3) Transportation Models
4) Waiting-Line Models
5) Learning Curves
6) Simulations
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LEARNING OUTCOMES:
After successful completion of the course, students will be able to:
1. Demonstrate an awareness and an appreciation of the importance of Operations and Supply Management to the Sustainability of an Enterprise.
2. Analyze the problems involved in Inventory Management.
3. Demonstrate an understanding of the concept of Sales & Operations planning.
4. Demonstrate an understanding of the principles underlying Materials Requirements Planning, and develop basic Material Requirement Schedules.
5. Demonstrate the ability to apply some Mathematical Forecasting Techniques.
6. Demonstrate an understanding of the Principles of Lean Systems.
7. Apply techniques to Measure Quality Control.
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TEXTBOOK:
| Book Title | Author | Publisher | ISBN number | Library Call Number | Comments | Format | Local Bookstore | Online Purchase |
| Operations Management / Sustainability and Supply Chain Management 12th Edition | Heizer, Render, and Munson | Pearson | 10: 0-13-413042-1 -- 13: 978-0-13-413042-2 | | | | | |
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REQUIRED RESERVED READING:
RECOMMENDED RESERVED READING:
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GRADING POLICY
-ASSESSMENT METHODS:
| Assignment | Guidelines | Weight |
| Class Participation | Enthusiastic contributions and participation of discussions. Prepared for discussions and board presentation of simulations and / or problem solving, as assigned either individually or as teams. | 30% |
| Three (3) short explanatory papers on concepts of Operations Management. | Papers may involve researching current topics on the internet and may include the assignment of specific peer reviewed articles. Students will be required to identify the main points and explain how to apply them in specific situations. | 18% EACH |
| Final Class Presentation -- Either individual or as teams | Summary of an area of Operations Management and its application to a type of enterprise not previously discussed in class. | 16% |
-ASSESSMENT CRITERIA:
AWork of this quality directly addresses the question or problem raised and provides a coherent argument displaying an extensive knowledge of relevant information or content. This type of work demonstrates the ability to critically evaluate concepts and theory and has an element of novelty and originality. There is clear evidence of a significant amount of reading beyond that required for the course.
BThis is highly competent level of performance and directly addresses the question or problem raised.There is a demonstration of some ability to critically evaluatetheory and concepts and relate them to practice. Discussions reflect the student’s own arguments and are not simply a repetition of standard lecture andreference material. The work does not suffer from any major errors or omissions and provides evidence of reading beyond the required assignments.
CThis is an acceptable level of performance and provides answers that are clear but limited, reflecting the information offered in the lectures and reference readings.
DThis level of performances demonstrates that the student lacks a coherent grasp of the material.Important information is omitted and irrelevant points included.In effect, the student has barely done enough to persuade the instructor that s/he should not fail.
FThis work fails to show any knowledge or understanding of the issues raised in the question. Most of the material in the answer is irrelevant.
-ATTENDANCE REQUIREMENTS:
ATTENDANCE REQUIREMENTS AND EXAMINATION POLICY
You cannot make-up a major exam (midterm or final) without the permission of the Dean’s Office. The Dean’s Office will grant such permission only when the absence was caused by a serious impediment, such as a documented illness, hospitalization or death in the immediate family (in which you must attend the funeral) or other situations of similar gravity. Absences due to other meaningful conflicts, such as job interviews, family celebrations, travel difficulties, student misunderstandings or personal convenience, will not be excused. Students who will be absent from a major exam must notify the Dean’s Office prior to that exam. Absences from class due to the observance of a religious holiday will normally be excused. Individual students who will have to miss class to observe a religious holiday should notify the instructor by the end of the Add/Drop period to make prior arrangements for making up any work that will be missed. The final exam period runs until June 21, 2018.
NOTE: Students not prepared to begin a class on time and students who miss a class without a "meaningful conflict" as defined above may have points deducted from the class participation evaluations and / or have additional work assigned at the discretion of the instructor.
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ACADEMIC HONESTY
As stated in the university catalog, any student who commits an act of academic
dishonesty will receive a failing grade on the work in which the dishonesty occurred.
In addition, acts of academic dishonesty, irrespective of the weight of the assignment,
may result in the student receiving a failing grade in the course. Instances of
academic dishonesty will be reported to the Dean of Academic Affairs. A student
who is reported twice for academic dishonesty is subject to summary dismissal from
the University. In such a case, the Academic Council will then make a recommendation
to the President, who will make the final decision.
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STUDENTS WITH LEARNING OR OTHER DISABILITIES
John Cabot University does not discriminate on the basis of disability or handicap.
Students with approved accommodations must inform their professors at the beginning
of the term. Please see the website for the complete policy.
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SCHEDULE
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Week 1 / May 21, 2018:
Introduction to Operations Management
1) Operations and Productivity
2) Operations Strategy in a Global Environment
3) Project Management
4) Forecasting
Week 2 /May 28, 2018:
Designing Operations
1) Design of Goods and Services
2) Managing Quality
3) Process Strategy
4) Location Strategies
Week 3 / June 4, 2018:
Designing Operations (Continued)
5) Layout Strategies
6) Human Resources, Job Design, and Work Measurement
Managing Operations
1) Supply Chain Management
2) Inventory Management
3) Aggregate Planning and S&OP
Week 4 / June 11, 2018:
Managing Operations (Continued)
4) Material Requirements Planning (MRP) and ERP
5) Short-Term Scheduling
6) Lean Operations
7) Maintenance and Reliability
Business Analytics
1) Decision-Making Tools
Week 5 / June 18, 2018:
Business Analytics (Continued)
2) Linear Programming
3) Transportation Models
4) Waiting-Line Models
5) Learning Curves
6) Simulations
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